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Frequently Asked Questions

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[/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”no_bg” empty_bottom=”disable” divider=”disable”][vc_column][vc_toggle title=”What Is An Escape Room?” style=”simple” open=”true” el_id=”1436009050412-44612bdf-e6a2″]A traditional escape room has a group of people put inside an enclosed space, where they must find and solve puzzles in order to escape, under a set time limit. They are typically themed and can involve scavenging, puzzle solving, logic testing, role-playing, and more. They are live-action team games that can test the limits of teamwork and communication.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”For Players”][vc_toggle title=”How long do I get to play?” style=”simple” el_id=”1471557741588-976182ff-d577″]A standard escape room is between 45 minutes to 1 hour. Some escape games are shorter, and some are longer.[/vc_toggle][vc_toggle title=”How many people can I play with?” style=”simple” el_id=”1436009050581-34f74c99-ce50″]Escape room game size varies. A standard size could be 4-6 people, however some are created with smaller or larger groups in mind. As a company, more people in the game increases revenue, but keep in mind to not be at the damage of the game quality.[/vc_toggle][vc_toggle title=”Will I be playing with my friends or with strangers?” style=”simple” el_id=”1471559555474-0e19a9c0-404f”]This information can be found by asking the escape room facility! There are 2 ways a company can book their games:

1. Private games – When you book a room, you book the room for only the people you intend to go with. You either book the room total or enter a specific amount of players – but the game remains private to your group only.
2. Public games – You book a “seat” in a room, and other players can also book “seats”. You may end up playing with strangers, or your friends may book all the available “seats”.

A company can set a minimum number of “seats” or players needed to play the game.[/vc_toggle][vc_toggle title=”What if I don’t like my group members?” style=”simple” el_id=”1436009050549-a032c742-d66e”]Some companies book the rooms by spots, allowing people to book as many spots as they wish but not necessarily the whole game. This can mean that strangers may be playing together. Other companies book the games, and it is up to the group to bring a certain number of players. If you don’t like your friends, well that’s not something game design can help with.[/vc_toggle][vc_toggle title=”Can I bring my phone inside?” style=”simple” el_id=”1436009050615-98eac3c1-0cff”]Most games will not allow cell phones, to prevent guests from taking pictures of the interior and spreading the word. Secrets are important![/vc_toggle][vc_toggle title=”What if I can’t get out?” style=”simple” el_id=”1436009050516-17556bda-fa17″]When the time runs out, you’ll be escorted out! You can choose to debrief the players on the experience, perhaps explain how the rest of the game goes if they did not finish.[/vc_toggle][vc_toggle title=”What if I get scared/want to leave?” style=”simple” el_id=”1436009050480-e6345a41-cd43″]Some companies do not lock their guests in the game. Some companies ensure that guests cannot leave the space until their time is up. Be sure to check with fire safety standards in your area before making such a decision.[/vc_toggle][vc_toggle title=”Will I get hurt? Is it a physical game?” style=”simple” el_id=”1471559873969-334c267d-303d”]You will not get hurt! Most escape room games will require players to move such as walk, stoop, kneel, crouch, bend, sit, stand & reach. But you will not need to move heavy objects or climb.[/vc_toggle][vc_toggle title=”What if a key is lost?” style=”simple” el_id=”1471559996876-2c950241-8b78″]The escape facility staff will be sure to replace it! Any problems with the game should be resolved before you play the game! If you notice anything does not seem right when you are playing, simply let the staff know and they will do their best to put it right.[/vc_toggle][vc_toggle title=”What if I win?” style=”simple” el_id=”1471560085262-d363b6dc-84d5″]Then glory goes to you!

But there is not usually a prize for finishing the game before the time runs out. You can brag to all of your friends, family and co-workers though![/vc_toggle][vc_toggle title=”What happens when time runs out?” style=”simple” el_id=”1471560133813-7133868d-c187″]Everyone is trapped forever.

The escape game staff will come into the game and help you back to the main lobby space. They may explain how the rest of the game runs, or keep it a secret so you can come back and play again![/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”For Owners”][vc_toggle title=”Should I take photos of the players after the game?” style=”simple” el_id=”1471557881335-e33a0290-af0c”]This is a personal preference for each company.
Pro: They are an effective marketing tool, allowing players to spread their experience far and wide on social marketing channels.

Con: You must sacrifice valuable square footage to create a “photo space” or “photo wall”. This space provides no value to you as an owner, and produces no revenue.[/vc_toggle][vc_toggle title=”Should I lock players inside the game?” style=”simple” el_id=”1471558048215-29c42587-05a8″]The answer to this question depends on your respective fire codes, zoning, licensing, and bylaws. Make sure the local fire department is aware of your game, and check with them before deciding to actually prevent guests from leaving the game.

An owner can alternatively have the entrance door always be open, while the exit door (the winning door) be a separate door. You could also have an “emergency” key put beside the locked door so players can escape if they wish.[/vc_toggle][vc_toggle title=”How many rooms should be in a game?” style=”simple” el_id=”1471558186607-e4283992-7112″]The answer to this question falls to escape room game design and personal preference of the owners. A single room game can be a very successful, enjoyable experience for players. A game that is made up of two or more rooms can also be a fantastic game.
A multi-room game can provide opportunities for “magic” moments as a door opens or appears from seemingly nowhere.
Single room escape games allow for a larger amount of games per square footage, which can increase your throughput and potentially your revenue.[/vc_toggle][vc_toggle title=”How many players in an escape room game?” style=”simple” el_id=”1471558365065-40a6fd00-3db1″]This question depends on game design. An efficient room escape game will incorporate teamwork elements into the gameplay, which physically requires multiple players to participate.
More people means more revenue, but it may affect the player experience.

Consider the square footage of your game space. Too many people in a small space, and people will feel squished. Don’t forget about the furnishings, props, and other items which will fill it up as well.

Too large of a space – or game – with a small group, can mean that the team feels they cannot possibly complete the experience.

Whatever you choose as your group size, make sure it reflects the game experience. And always have a recommended group size, which you can determine after testing and the more people that play the game.[/vc_toggle][vc_toggle title=”How long should an escape room game take?” style=”simple” el_id=”1471558646387-76c84b84-7ea3″]Consider your game time when you are designing, as well as when you are preparing your business. A 45 minute game can be a great time for some players, and makes scheduling and operating your business easier. A 60 minute game is often preferred, but can be difficult to operate around.

Game Length	Reset	Games Per Hour	Start Times
60 minutes	As you choose	Less than 1, over the day	Every hour + reset time
45 minutes	15 minutes	1	On the hour
30 minutes	5 minutes	1.2	Every 35 minutes

[/vc_toggle][vc_toggle title=”Are escape room games good for special groups or corporate events?” style=”simple” el_id=”1471559097995-bb2cd1fe-d55d”]Escape room games are extremely good for team-building events! The core principle of an escape game is for players to work together to achieve a goal; this is also the foundation of those special corporate team-building events.

Make part of your business – especially your website – relevant and easy to find for corporate groups. Bringing in a big group of players for a day is the perfect opportunity to offer a discounted rate. If there are any restaurants or bars nearby, you may wish to create a package for corporate clients that includes your experience as well as food and drinks.

Catering to corporate groups is easier with multiple games available at your facility, so a group can cycle through the games or at least all be playing at the same time.[/vc_toggle][vc_toggle title=”Should we track escape times or advertise the fastest escape?” style=”simple” el_id=”1471559345970-e69a1ef4-8e13″]Another question of preference for owners.

Pro: Players may be compelled to play and beat the current “fastest time”. It can also be an effective marketing tool.

Con: The competitive nature of the “fastest time” may encourage players to play without consideration for the props (possibly causing damage) or cheat their way through.[/vc_toggle][/vc_column][/vc_row]